Order Help & Tracking
Find the details of your order.
Orders placed on this website
- Open your order confirmation email and follow the order-status link, if provided.
- You can also sign in to your customer account using the email address used for your order.
- If a carrier and tracking number have been added to the order, use those details to check shipment progress.
Need help finding an order?
Contact EquiCraft or message us on WhatsApp with your order number and the email address used at checkout. Please do not send payment-card details or passwords.
Marketplace purchases
For orders placed on Etsy, Amazon, eBay or Walmart, check your order and contact us through that marketplace. Find our shops.